Legal
Refund policy
Last updated: July 5, 2026
Not happy? We (Software Secrets, trading as CodyCody) offer a 14-day, no-questions-asked refund on every purchase — engine licenses, workflow packages and bundles.
How to request one
Email wim@codycody.nl within 14 days of purchase with the email address you used at checkout. Refunds are issued by Paddle (our merchant of record) to your original payment method, usually within 5–10 business days.
After a refund
Your license and download access for the refunded item end immediately.
Renewals
Subscription renewals qualify for the same 14-day window. You can cancel an upcoming renewal at any time from the receipt email or by contacting us.